Privacy policy

This policy explains how VikSTAR (“we”, “us”) collects and uses personal information when you visit this website or contact us. We are committed to protecting your privacy and handling your data in line with UK data protection law, including the UK GDPR.

Information we collect

• The details you send us through the contact form: your name, email address, phone number (optional) and message.
• Messages you send us by email or WhatsApp.
• Basic technical information collected automatically by our hosting provider, such as your IP address and browser type, used to keep the website secure and working.

How we use your information

We use your details only to reply to your enquiry, prepare a quote and, if you become a client, deliver and support your project. We never sell your information or use it for unrelated marketing.

Legal basis

We process your information because you have asked us to contact you (legitimate interests and steps before entering into a contract) and, for clients, to perform our contract with you.

Who we share it with

Form submissions are processed and stored by our website host, Netlify, Inc., which acts on our behalf. We do not share your information with anyone else unless the law requires us to.

How long we keep it

We keep enquiries for up to 24 months, and client records for as long as needed to provide our services and meet our legal obligations.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. To make a request, email vikstarweb@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website does not use advertising or analytics cookies.

Contact

Questions about this policy? Email vikstarweb@gmail.com.